Refund policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.


Eligibility for Returns

To be eligible for a return:

  • The item must be in the same condition you received it

  • Unworn or unused

  • With tags

  • In original packaging

  • Proof of purchase is required


How to Start a Return

  • Contact us at info@practitek.com within 7 days of delivery

  • Do not send items back without requesting a return first

If your return is approved:

  • You will receive a return shipping label

  • You will receive instructions on where and how to send the item

Items sent back without approval will not be accepted.

For any return-related questions, contact info@practitek.com.


Damages and Issues

Please inspect your order upon delivery.

Contact us immediately if:

  • The item is defective

  • The item is damaged

  • You received the wrong item

Email info@practitek.com so we can resolve the issue.


Non-Returnable Items

The following items cannot be returned:

  • Perishable goods

  • Custom or personalized products

  • Personal care items

  • Hazardous materials, flammable liquids, or gases

We do not accept returns on:

  • Sale items

  • Gift cards

If you are unsure whether your item is eligible, contact info@practitek.com before requesting a return.


Exchanges

To exchange an item:

  • Return the original item

  • Once approved, place a new order for the replacement

This ensures faster processing.


European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, without providing a reason.

Conditions still apply:

  • Item must be unused

  • With tags

  • In original packaging

  • Proof of purchase required


Refunds

Once we receive and inspect your return:

  • We will notify you of approval or rejection

  • Approved refunds are issued to the original payment method

Refund processing may take up to 10 business days, depending on your bank or card provider.

If more than 15 business days have passed since approval, contact info@practitek.com